No, you are not required to open an account to order either digital or physical products—you can place your order directly.

However, creating an account offers additional benefits:

• 🔑 Access your reports anytime

• 💳 Top up your account balance for faster checkout

• 💸 Enjoy a 20% discount when using your funds at checkout

There are no subscriptions, no monthly or annual fees—just a simple pay‑as‑you‑go system designed to save you time and money.

All reports—Roof, Gutters, and Walls—are delivered as PDF files, except those in .ESX and .XML formats. Once your report is completed, it will be sent to the email address provided in your billing details at checkout.

Delivery times vary depending on the complexity of the project. For more information, please refer to our Reports Pricing page.

We also provide a step‑by‑step video tutorial on how to order your roof report—please click here to watch. If you have any questions, feel free to reach out to us through our contact form.

The turnaround time may vary depending on the complexity of your project once the order is placed. For more details, please refer to our Reports Pricing page.

You can also call us at (800) 583‑5220 and press option 1 to hear the most up‑to‑date delivery times. Please note that the timeframe information provided on our website and through our voice system is for reference only, as some reports may be delivered sooner.

Our roof measurement reports typically include detailed data such as:

• Total roof area
• Aerial Views
• Pitch (slope) of each roof section
• Length and width of all roof facets
• Ridge, hip, valley, and eave measurements
• Diagram or sketch of the roof layout
• Material waste factor

The number of pages in your roof report may vary depending on the presence of additional structures. Each report can include up to three separate structures, each with its own set of individual estimates. For sample roof reports, please visit the Reports Pricing page.

All reports are delivered as PDF files and sent to the email address provided during checkout, except those in .ESX and .XML formats.

Shipping information does not apply to reports. Reports are digital products delivered electronically, not physically shipped. Once your order is completed, the report will be sent directly to the email address provided at checkout.

• 📄 Format: Delivered as PDF files (except .ESX and .XML formats)

• 📧 Delivery method: Sent via email.

• ⏱ Turnaround time: Varies depending on project complexity (see Reports Pricing or call for current delivery times)

Unlike physical goods, reports do not include shipping or tracking numbers—delivery is instant once the report is ready. Since we offer both digital and physical products, the shipping option appears by default at checkout. If you order physical items, such as our roof pitch guides, standard shipping flat rates will apply. Roof measurement reports, however, are digital only and will always be delivered via email.

Enjoy a 20% Discount on All Orders!
Top up your account with a minimum of $100 and receive 20% off every order.
There are no subscriptions, no monthly or annual fees—just a simple pay-as-you-go system.
Your funds are applied automatically at checkout, and you use them as needed.

Important Note When Topping Up Your Account
When adding funds to your account, please do not include other products in the same order.
To ensure your funds are credited correctly and without delay, complete the top-up as a standalone transaction.
Adding other products to your cart may cause a delay in processing your account balance.

For large properties—such as apartment complexes or multiple commercial buildings located on the same lot—we recommend contacting us directly before placing your order. This allows us to review the property details and ensure accurate measurements.

You can reach us at (800) 583-5220 or email us with the property address and any relevant site plans or notes. We’ll guide you through the best way to submit your request and confirm pricing based on the scope of the project.

Additionally, we will provide a Legend of the property, identifying buildings with identical layouts (if applicable), which can help you save money by avoiding duplicate measurements.

We accept all major credit and debit cards, including Visa, MasterCard, American Express, and Discover. PayPal is also available as a payment option at checkout.

Minor data variations may occur between the Standard Report format and the .ESX/.XML file formats due to differences in the software systems used to generate them. While the core measurement data remains consistent across all formats, each is produced using distinct tools, which may result in slight differences in layout, formatting, or structure.

Yes, we provide roof measurement reports based on high-resolution aerial imagery and detailed sketches. While drone images are not required for most standard reports, we can incorporate drone photos or site-specific visuals if provided by the customer. Our standard reports include a roof layout diagram with measurements, and we can customize the report based on available imagery or special requests.